Insights from practitioners and leaders on the challenges SOCs face today and how AI is being used to solve them
Companies of all sizes are experiencing a barrage of alerts. Smaller enterprises and middle-market companies generate ~500 alerts per day causing a substantial management burden while larger companies are facing a tsunami of data from the ~3,000 alerts per day.
A concerning 40% of alerts (on average) are never investigated, leaving organizations vulnerable to significant, avoidable security risks. Roughly 60% of security teams have reported that an ignored alert proved to be critical, leading to a direct impact on the organization's security posture.
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Most companies use AI in some capacity for triage and investigation, with more starting to use AI-native pure-play solutions. Of the AI non-users, nearly 60% plan to evaluate an AI SOC solution within the next year, and another 30% are evaluating AI SOC solutions. This strong intention to adopt AI signals a clear mandate for the security industry.
Security leaders anticipate AI solutions will handle approximately 60% of SOC workloads within the next 3 years, fundamentally reshaping security operations. It implies a dramatic reduction in manual effort, allowing human analysts to focus on more complex, strategic tasks while AI handles routine, high-volume operations.