The Problem

Cabinetworks Group, one of the largest private cabinet makers in the U.S., operates a vast and diverse IT estate across 20 production sites, cloud workloads, and numerous legacy systems. This technological complexity, stemming from integrating century-old brands, created significant friction for their Security Operations Center (SOC). In a post-COVID economic climate of tighter budgets and scarce cybersecurity talent, the traditional approach of "throwing more people" at the problem was no longer viable. Cabinetworks' SOC was drowning in a deluge of alerts, with human attention and analyst time becoming the ultimate bottleneck, obscuring genuine threats and preventing their security team from focusing on high-value activities. They urgently needed a force multiplier to lower their Mean Time To Respond (MTTR) to incidents and mitigate risk more efficiently.

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The Solution

Intelligent Automation with Agentic AI

Prophet Security stepped in with its AI-powered SOC solution, offering Cabinetworks a clear path to significantly increase operational efficiency, lower MTTR, and improve its security posture.

The implementation was seamless and rapid; Cabinetworks connected Prophet Security to critical existing infrastructure including SentinelOne (EDR), Microsoft Entra ID (identity), O365, Microsoft Sentinel SIEM, and Teams for investigative support.

Prophet's Agentic AI quickly proved to be the pivotal force multiplier. In a 33-day pilot, Prophet Security processed approximately 3,200 alerts, escalating just six real, critical issues to the human team. This dramatically reduced the average investigation time per alert from roughly 30 minutes to just five minutes, leading to a 10x increase in SOC throughput.

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Crucially, Prophet Security's Agentic AI offers full transparency into its reasoning. Erik Wille noted

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This transparency, combined with Prophet Security's contextual awareness, allowed the AI to think "just like our senior-most people," providing detailed explanations and continuously learning from feedback to lower false positive rates. Prophet AI now directly closes benign alerts, eliminating redundant tasks for analysts.

Beyond Alerts

Unlocking Training and Partnership Value

An unexpected yet significant benefit emerged when our junior analysts started learning about security operations from Prophet Security's investigations. The detailed thought patterns laid out by the Agentic AI served as a "master class in investigative thinking," compressing ramp-up time from months to mere weeks.

Beyond the training benefits, the speed of value realization was a standout. Erik Wille highlighted, "We started seeing value instantly. Prophet AI not only increased our SOC capacity but it also eliminated the need to throw more people at the problem." Another benefit was a dramatically lower SIEM bill, underscoring Prophet Security's immediate and tangible financial impact.

The Results

A New Era of SOC Efficiency and Strategic Impact

Prophet AI fundamentally transformed Cabinetworks' security operations, delivering tangible benefits that aligned directly with core business objectives:

• Dramatic Alert Reduction for Analyst Review
  The flood of alerts was reduced from thousands to mere dozens, allowing analysts to focus on real threats.
• 10x Increased SOC Throughput
  The team's ability to process and resolve security incidents improved tenfold, maximizing efficiency.
  
• Rapid Time to Value & Substantial Cost Savings
  Cabinetworks realized an actual return on investment (ROI) in under a year, primarily due to significant cost avoidance in headcount. Just in the first quarter of 2025, Prophet AI autonomously resolved over 1,000 investigations, saving Cabinetworks over 10 days worth of triage and investigation – essentially paying for itself. Their SIEM spend also dropped by over 90%, as AI pulled data directly from native systems, drastically reducing storage costs.
• Rapid Time to Value & Substantial Cost Savings
  Cabinetworks realized an actual return on investment (ROI) in under a year, primarily due to significant cost avoidance in headcount. Just in the first quarter of 2025, Prophet AI autonomously resolved over 1,000 investigations, saving Cabinetworks over 10 days worth of triage and investigation – essentially paying for itself. Their SIEM bill also dropped from high six figures to low five figures, as AI pulled data directly from native systems, drastically reducing storage costs.
• Faster Threat Identification & Response
  Critical incidents are now identified and responded to with unprecedented speed, minimizing potential damage.
• Enhanced Security Posture
  Analysts are no longer burdened by alert fatigue, dedicating their expertise to high-impact investigations and undertaking more strategic projects, improving overall security posture.
• Optimized Analyst Focus & Skill Upgrade
  Proactive identification of subtle threats that previously went unnoticed has significantly strengthened Cabinetworks' overall security.
• Capacity for New Projects
  The freed-up capacity means the security team can now tackle previously deferred, complex initiatives like Data Loss Prevention (DLP).

The new workflow, with alerts pre-vetted and prioritized by Prophet AI, has streamlined investigations and accelerated resolution times. This shift has not only improved their Mean Time to Respond (MTTR) but also fostered a more proactive and less reactive security environment.

Conclusion

A Trusted Partner for Advanced Security and Business Alignment

Cabinetworks stands as a highly satisfied and secure customer, confident in Prophet Security's continuous value delivery and adaptability. Prophet AI has proven an indispensable asset, empowering their SOC team to be more effective, efficient, and strategically focused on protecting the organization.

Erik Wille, now in the CTO role, affirmed, "I am totally comfortable that we can start focusing on other parts of the IT organization where we need to reorg, where we need to add headcount because I can trust that the security team and the security function is in a healthy spot." The team's enthusiasm speaks volumes:

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Prophet Security is highly recommended to any CISO seeking to optimize security operations, eliminate alert fatigue, and achieve a truly intelligent and responsive SOC that directly aligns with business objectives.