Succes Story
JB Poindexter & Co: Unlocking SOC Capacity and Speed with Prophet AI
Key highlights
4,407
investigations completed by Prophet AI in just 60 days
< 4 minutes
mean time to investigate
1,469 hours
of manual investigation time avoided in 2 months
~6.3 analyst-years
of investigation capacity freed annually
The Problem
As a diversified manufacturing leader with over 8,500 employees and a portfolio encompassing the production and installation of commercial truck bodies, step-vans, service utility trucks, van bodies, ambulances, funeral coaches, limousines, cargo management systems, pick-up truck caps, tonneau covers, and cold chain and sustainable packaging, JB Poindexter & Co (JBPCO) operates a complex, geographically distributed IT environment. With thousands of endpoints and critical infrastructure to protect, the volume of security alerts was outpacing human capacity.
Over a typical 60-day period, the SOC faced over 4,400 alerts. With manual investigations taking an average of 20 minutes each, keeping up with this volume would require the dedicated focus of more than six full-time analysts every single day, an impossible demand for their existing team. JBPCO needed a solution to handle this massive throughput without compromising on the depth or quality of investigations.
The Solution
Augment analyst with an AI SOC Platform to unlock capacity
JBPCO turned to Prophet Security to act as a force multiplier for their SOC. Prophet AI integrated seamlessly with their existing security stack to autonomously triage and investigate alerts 24/7. Unlike traditional automation that simply enriches data, Prophet AI mimics the decision-making of a seasoned analyst, analyzing intent, gathering evidence across data sources, and determining if a threat is malicious or benign.
This allowed the JBPCO team to shift their focus from repetitive alert triage to high-value threat hunting and strategic security initiatives.
The Results
1,469 hours of analyst time returned in 60 days
By automating the investigation of 4,407 alerts—each of which would have cost a human analyst 20 minutes—Prophet AI eliminated 1,469 hours of investigation toil in just two months.
Equivalent to ~6.3 full-time analysts
Based on a realistic analyst workload of 5.6 hours of "heads-down" investigation time per day, a single analyst can handle roughly 1,400 investigations annually. Prophet AI’s throughput over this 60-day period projects to an annualized capacity of nearly 6.3 full-time employees (FTEs).
Over $940,000 in annualized capacity value
Calculating the ROI based on a fully loaded SOC analyst cost of $150,000/year, Prophet AI delivered an equivalent value of ~$945,000 in annual analyst capacity. This efficiency gain allows JBPCO to scale their security operations significantly without the need for proportional headcount growth.
Speed to resolution
Prophet AI slashed the Mean Time to Investigate (MTTI) to under 4 minutes. This fast investigation time ensures that genuine threats are identified and neutralized faster, significantly reducing the organization's window of exposure.
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"Prophet AI has transformed how we triage and investigate alerts. It has given us scale and capacity to keep up with the volume of alerts, while allowing our analysts to focus on proactive threat hunting and strategic projects. We're now faster, more focused, and have the capacity to scale without adding immediate headcount."